Ip Phones

amarmn1975 · ‎06-25-2009

Hi Experts,,

We bought new Ip Phones 7965G &7975G, and we have ccm 4.1(3)SR4. The Phones did not registred with the ccm. I Downloded the Load file for ccm 4.2(3)sr5 but still not registred.

PLZ help

thanks.

Rob Huffman · ‎06-25-2009

Hi Ammar,

You will need to upgrade CCM to at least **4.1(3)sr5b

Q. What Cisco Unified Communications Manager release is required for the Cisco Unified IP Phone 7965G and 7945G models?

A. The Cisco Unified IP Phone 7965G and 7945G models require one of the following releases at a minimum: Cisco Unified CallManager **4.1(3)sr5b or 4.2(3)sr2b, or Cisco Unified Communications Manager 4.3(1), 5.1(1)b, 5.1(2), or 6.0(1).

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps8537/prod_qas0900aecd80699c2b.html

Q. What Cisco Unified Communications Manager release is required for the Cisco Unified IP Phone 7975G?

A. The Cisco Unified IP Phone 7975G requires one of the following releases at a minimum: Cisco Unified CallManager **4.1(3)sr5b or 4.2(3)sr2b, or Cisco Unified Communications Manager 4.3(1), 5.1(1)b, 5.1(2), or 6.0(1).

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps8538/prod_qas0900aecd80699b31.html

Hope this helps!

Rob

amarmn1975 · ‎06-28-2009

ok can give me the link to download this release or i have to buy it.

Thanks

Rob Huffman · ‎06-28-2009

Hi Ammar,

You don't have to buy upgrades within the same release train :)

Here is the path;

Tools & Resources> Download Software> Voice and Unified Communications > Cisco Unified CallManager Version 4.1 > CallManager (Unified CM) Updates

http://tools.cisco.com/support/downloads/go/ReleaseType.x?optPlat=&isPlatform=Y&mdfid=278853938&sftType=CallManager+%28Unified+CM%29+Updates&treeName=Voice+and+Unified+Communications&modelName=Cisco+Unified+CallManager+Version+4.1&mdfLevel=Software%2...

Hope this helps!

Rob