uc520 outbound call to auto-answering systems

Unanswered Question
Jun 25th, 2009

We just installed a UC520 system to one of our clients and they have a problem when calling anybody that has an automated attendant. When the called party auto attendant asks you to enter a number to select an option, the option is not being selected. I advised client to try use # or * before the number but still won't work. Can you please advise? Client is using SIP trunk.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Moderator Wed, 07/01/2009 - 09:09

Hello Spitm012,

We have moved your question from the Collaborations Partner Community to this more technically focused Small Business Support Community as you will have a better chance of finding a technical resolution here.

Thank You,

Cisco Moderation Team


This Discussion