BAT - UDP Template Speed Dials

Unanswered Question
Jun 25th, 2009
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Hi, I am running CUCM7 and have created a Cisco 7960 UDP Template and assigned a speed dial to button 6.


When I import UDP users and use this template, the import is successfully, but when I view the created UDP, the speed dial I have created has moved to button 3 (the first available speed dial button), any ideas why this is?

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Rob Huffman Fri, 06/26/2009 - 04:39
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Hi Ian,


It sounds like you are hitting this bug;


CSCsr04980 Bug Details


CCMAdmin UDP Template Button Template in wrong order with blank items


Symptom:


UDP Template - Button Template will show buttons in incorrect order if there are blank items before populated items of the same type.


For instance:


Line 1 - SURL - left blank

Line 2 - SURL - populated with a service


will get translated to


Line 1 - SURL - populated with a service

Line 2 - SURL - left blank


Conditions:


Using UDP Templates under Bulk Administration on CUCM 5.X and 6.X


Workaround:


Enter populated items first and leave blank items last.


Use the None button item to preserve spacing between items Status

Fixed


Severity

3 - moderate


Last Modified

In Last month


Product

Cisco Unified Communications Manager (CallManager)


Technology



1st Found-In

6.1(2)


Fixed-In

6.1(2.9901.105)

7.0(0.39700.171)

7.0(0.66666.1)

7.0(0.66666.2)

7.1(0.98999.7)

6.1(3.1000.16)

6.1(3.9999.1)

7.1(2.10000.16)



Hope this helps!

Rob

ian.ryder Fri, 06/26/2009 - 05:10
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Excellent, thanks Rob.


How did you find this, I searched the bug toolkit for UDP Template Button Template in wrong order and recieve no results, but when I input the CSCsr04980 I get this response back....

Rob Huffman Fri, 06/26/2009 - 05:28
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Hi Ian,


You are most welcome my friend! Sometimes, "less is more" when it comes to the Bug Toolkit ;-)


For this search I just used UDP as the "keyword" and CUCM 7.0 as the Product Search. The Bug Toolkit is like an Archeological dig at times.


Hope this helps!

Rob

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