I've a CCM 6.1(2) with UCCX 5.0(2),and I need to make an LDAP Integration+Authentication with an Active Directory 2003.
The problem is that accounts that uses UCCX are end users on CCM, and when I activate the integration this account became deleted. This accounts are agents, supervisor and the crsadministrator account, so UCCX became unaccesible.
I've tested making the same accounts on AD and them import them with synchronization, and it doesn't works. Only the CRSadministrator account appears, but password doesnt works on UCCX admin web interface.
So are this two applications (UCCX and LDAP integration+authentication) compatible?
There is a formal procedure to make this?
Should I need to install again UCCX after the LDAP integration?
Please let me know