Error message: 15:35:20.658 FW[Mod 05]: sso_get_reg: ERR sso 1: reg 0xC5 va

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Jun 28th, 2009
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I didn't find anything in the cisco.com about this error message: 15:35:20.658 FW[Mod 05]: sso_get_reg: ERR sso 1: reg 0xC5 value 0x00 rc 0x80.

Someone knows this error message?

Thanks.

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Giuseppe Larosa Sun, 06/28/2009 - 11:37
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Hello Erick,

this is not an IOS error but an error on module 5 related to SSO


Have you got two supervisors in the same chassis?


Hope to help

Giuseppe


Giuseppe Larosa Sun, 06/28/2009 - 12:41
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Hello Erick,

I haven't and the message isn't listed in the error message guide (I've just checked

at

http://www.cisco.com/en/US/partner/docs/ios/12_2sx/system/messages/sm2sx04.html

)


Last time I was in a similar condition I've opened a service request to TAC asking for support.

They gave us useful feedback suggesting a new release that solved the problem we had.


Hope to help

Giuseppe


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