We are running CUP6.0 with CUPC 7.0. When users change their Corporte Active Directoty password (as they must do evert 60 days), the next time they use this to log in to CUPC, the Voicemail password for used in CUPC preferences for IMAP access to Unity is missing. This is not the same password as their Corp AD account, so reamins unchanged. The users can re-enter their Unity IMAP password, but this is a lttle annoying for them. Anyone else get this problem?
This is NOT a problem. The software worked as designed.
CUPC acts as an IMAP client to retrieve voicemail (like email). CUPC doesn't know if the IMAP server is integrated with AD or not. (for example, Unity Connection may or may not integrate with AD).
So the IMAP password is stored locally on the CUPC computer. It has no connection with AD password at all. Whenever you change AD password, the locally stored IMAP password will be "outdated". You'll have to change it manually.