CUE 2.3 -> 7.0 License Question

Unanswered Question
Jun 29th, 2009

I have a CUE 2.3 system and I want to upgrade it to the latest and greatest. I understand that license files are available for me to download.

I am NOT changing the number of mailboxes or anything else during this process. As I am just changing versions and nothing else would I still need to purchase a SKU to legally use the new license file?

I have this problem too.
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reidgreen Wed, 07/08/2009 - 11:35

Correct on the license files, download and enjoy.

Somewhat correct. If you have a current SMARTnet contract on the AIM-CUE then it's a free upgrade;

CON-SAU-AIM-CUE SW APP SUPP + UPGR Unity Exp AIM $270

Most assume that a =/> CON-SNT contract on the router gives you the AIM upgrades and it does not. I don't see a part number to purchase an upgrade for Unity Express from 2x - 4x to 7x. The license for the base release comes with the purchase of the AIM. I recommend purchasing a SAU contract for the AIM module, which gives you TAC support and download the v7 of the AIM-CUE. Should be all you need to upgrade.

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