Upgrading ipcc 7 with MSDE to Sql 2000

Unanswered Question
joesnyde Mon, 06/29/2009 - 10:06

"It says i just put hte sql2k disk provided by cisco in and follow the prompts. Will this upgrade msde?" Yes, to SQL 2000. You should only have to upgrade. However, always a good idea to have a good backup in case issues arise. You install the SQL 2000 after the UCCX installation. But before a reboot. See chapter 2 in the install guide about deployments


joesnyde Mon, 06/29/2009 - 10:40

Is this a HA environment or a single server environment?

joesnyde Mon, 06/29/2009 - 11:12

I see, so you are currently upgrading SQL for a single node then to an HA environment. You should upgrade the orginal server first (Install SQL 2000) verify that all is working correctly.

Then configure the second node (HA)

Be sure to read pages 2-2 to 2-4.


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