I want to create the Auto Attendant or URA in Unity Connection 2.1.My network have CUC integrated use with MCS7815, I know that the CME is initiated with this configuration through the CUE Editor, but never made the Unity Connection.
Help me to start this setup?
Any help will be appreciated.
There is another process of diverting the incoming call to that number:
Say in UC you create the no 778 for auto attendant. Under DN create a DN (say 779) & forward that to 778.
Just create a CTI route point with a DN of 7800, and CFA the DN to VM. Of course be sure that the partition in which the DN resides is visible to the GW calling search space.
Hope that helped, if so please rate.