Unable to update IOS on 3560 using RME.

ciscopatmcnamara · ‎06-29-2009

LMS 3.0.1

CiscoWorks Common Services 3.1.1

Campus Manager 5.0.2

Cisco View 6.1.7

CiscoWorks Assistant 1.0.1

Device Fault Manager 3.0.2

Internetwork Performance Monitor 4.0.1

LMS Portal 1.0.1

Resource Manager Essentials 4.1.1

Unable to update IOS on 3560 using RME.

I have 5 3560's daisy chained in a production network and attempting to update the IOS thru RME.

I have scheduled 3 3560's to be update immediately, first one is updated, the other two fail. Report indicates that TFTP fails; I can use windows cmd prompt to telnet okay.

I then scheduled an IOS update and reboot, nothing showed up on TFTP server. Report indicated could not TFTP.

Joe Clarke · ‎06-29-2009

There are a few bugs which affect SWIM on these switches, but more information is required to figure out what the underlying problem is. I suggest you open a TAC service request with the SWIM job directory for this job. More debugging will probably need to be enabled, but if there are obvious errors, those should be visible.