Hi, we have IPCC, Unity and CUCM 6 in our network, we are migrating all of them to a new domain. I understand that in order to migrate unity it has to be rebuilt, IPCC and CUCM6 doesn't need to be.
If I change the LDAP settings on the CUCM to point to the new LDAP server will this affect the Cisco Agent Desktop users of IPCC ability to login? Do the configuration for IPCC needs to be changed? The reason I am asking this is that all new LDAP users will be resynched on the CUCM.