Issues calling out from MPE

5c5administrator · ‎06-30-2009

Hi, we have issues calling out from MeetingPlace Express to landlines and mobiles. Extensions registered to the CCM have no issues. This is a strange one as in the past when a call out failed and the meeting was ended the MPE succesfully called the mobile to advise the meeting has ended.

At other times when calling out to a mobile, it did not ring the mobile but left a message on the voicemail.

Any help on this would be appreciated.

Regards,

Darren.

guy.richard · ‎07-03-2009

I had somethink like that. In fact when MPE was calling outside, on PSTN BRI or PRI ressources, the call failed. The issue was to add "bearer capability speech" on voice-ports.

Hope this help

Guy

5c5administrator · ‎07-03-2009

Guy,

thanks for the response, this sounds the same issue, please can you advise the commands as i cannot see this in context sensitive help?

We are use PRI interface connections.

Regards,

Darren.

5c5administrator · ‎07-03-2009

guy,

ignore the last message I was just being a bit silly on Friday afternoon.

Darren.

5c5administrator · ‎07-07-2009

Guy,

thanks very much, this has solved the issue.

Regards,

Darren.

guy.richard · ‎07-08-2009

Hi

Happy this help, could you please rate the case, "I'm challenging my colleagues"

Guy