Router Log Viewer not functional

Unanswered Question
Jun 30th, 2009

Hello everybody,

The router log viewer in icm is not showing any data, although the call is passing normally.

Any ideas?

Thanks in advance,

I have this problem too.
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chrisluven Tue, 06/30/2009 - 03:10

Close the Router log viewer and reopen it.

Maybe the Log viewer is connected to the side that is in idle state at the moment.

That can happen when the side changes while the log viewer is still open.

HTH

Chris

fabien.damien Tue, 06/30/2009 - 04:15

Hi Chris,

Thanks for your reply. i tried that, i even restarted the whole server with no resolution.

david.macias Tue, 06/30/2009 - 06:09

On the top left corner does it say disconnected? If you click on Log > Options what are is your refresh interval and max log entries?

david

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