Rob Huffman Tue, 06/30/2009 - 05:53
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Hi Rohan,

When you don't find the IP Phone model listed in the Device defaults you can either install the required Device Pack (which adds the Firmware as well) or upgrade to a supported later CCM Version. Here is the minimum required device Pack for the 7937 and CUCM 5.1(3);

Cisco Unified CallManager Device Package 5.1.3 (6104-1)

Release Notes

From this path;

Support> Tools & Resources> Voice and Unified Communications > Cisco Unified Communications Manager Version 5.1 > Unified Communications Manager/CallManager Device Packages > 5.1(3.6104)

Hope this helps!



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