Rob Huffman Tue, 06/30/2009 - 05:53
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Rohan,


When you don't find the IP Phone model listed in the Device defaults you can either install the required Device Pack (which adds the Firmware as well) or upgrade to a supported later CCM Version. Here is the minimum required device Pack for the 7937 and CUCM 5.1(3);



Cisco Unified CallManager Device Package 5.1.3 (6104-1)


Release Notes


http://www.cisco.com/web/software/282074299/26749/cmterm-devicepack-5_1_3_6104-1_readme.html#_Toc206327231




From this path;


Support> Tools & Resources> Voice and Unified Communications > Cisco Unified Communications Manager Version 5.1 > Unified Communications Manager/CallManager Device Packages > 5.1(3.6104)




Hope this helps!

Rob

Actions

This Discussion