Does Supervisor role can exist without Agent Cap ?

Unanswered Question
Jun 30th, 2009
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Hello,


UCCX 5.0. App Admin Web Interface. Tools | User Management.


Is this normal that "Supervisory" capability must co-exist with "Agent" capability ?

The question is caused due to UCCX doesn't allow me to remove "Agent" cap from one of my supervisor.


Please, see consequitive screenshots.


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Overall Rating: 4 (1 ratings)
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joesnyde Tue, 06/30/2009 - 10:23
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  • Cisco Employee,

Supervisor should have agent capabilities.

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