Unable to access Unity Connection Operator Mailbox via TUI

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Jun 30th, 2009
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Hello,


Customer running CMBE 6.1 with corresponding Unity Connection 2.1. I am attempting to access the Operator voice mailbox through TUI but have been unsuccessful. I've tried changing the Voice Mail password in Unity Connection.


I press Messages on the phone, press star (*), enter 99990#, then my password followed by #. System comes back saying "Invalid Entry"


Thanks,

Dan

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amritpatek Mon, 07/06/2009 - 12:57
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I think you might be running into the this bug: CSCsl00706: Can not change password for UndeliverableMessages mailbox to gain access

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