LMS 3.2 install (windows) - checking locked files

Answered Question
Jun 30th, 2009

I'm at a point in the LMS 3.2 install where it looks like its hung on the "Checking locked files...." step. How long should I expect this process to take? It's been going for an hour and I haven't seen anything going on.

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 7 years 5 months ago

Hard to say without seeing exactly what's going on in the installer. However, if you haven't already done the other things I suggested, I recommend you do them. the result will be a much better upgrade.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (3 ratings)
Loading.
Joe Clarke Tue, 06/30/2009 - 12:29

What you might try is setting the CiscoWorks Daemon Manager service to Manual, then reboot. then try the 3.2 upgrade. Before starting it, disable all antivirus scanning, and set your TEMP and TMP environment variables to short values like C:\WINDOWS\TEMP.

david.fernandes... Tue, 06/30/2009 - 12:43

It looks like all the relevant processes are stopped already. Is this a bug? The last thing I have in the log is this:

MAIN: ProcessBeforeDataMove START at 15:14:34 ,Tue 06/30/2009 ,Eastern Standard Time

Correct Answer
Joe Clarke Tue, 06/30/2009 - 12:55

Hard to say without seeing exactly what's going on in the installer. However, if you haven't already done the other things I suggested, I recommend you do them. the result will be a much better upgrade.

Actions

This Discussion