Can't dial from Corporate Directory number contains +

Answered Question

Hi,


I need help.

I can not dial from the Corporate Directory when the number is containing "+" as the prefix

for ex :

+659100xxxx


i created a translation rule but it only works if i dial directly 65910xxxx from the phone.


Anyone can help to solve this ?


Using CUCM 6.1 and AD


Thanks




Regards,


David

Correct Answer by Jonathan Schulenberg about 8 years 3 weeks ago

The translation pattern will interrupt the plus (+) character as a regular expression character if you do not escape it.


For the translation pattern to match, you must type \+659100xxxx

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metuzuner Wed, 07/01/2009 - 04:02
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Hi David, I tried to reproduce this problem on our 6.1 Environment, but not having the same issue even if the number contains a '+' as a prefix. Calls go through normally; and there is no translation pattern for it in our system.

Correct Answer
Jonathan Schulenberg Thu, 07/02/2009 - 06:08
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The translation pattern will interrupt the plus (+) character as a regular expression character if you do not escape it.


For the translation pattern to match, you must type \+659100xxxx

I found something strange.

In our lab and productive environment, it works by adding \+

however at one of our client using CCM 6.1 when I try to add \+ on the translation pattern, it says warning error.

I can't remember excatly the message.. seem that

"Translation pattern only can contains character .[!/ ,etc"


Any clue for this ?


Thanks in advance

Jaime Valencia Sun, 07/19/2009 - 19:32
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I'm not even sure how you mention you were able to add it on a previous post. \ is not a valid character as noticed and also guides do not show it.


Wildcards and Special Characters in Route Patterns and Hunt Pilots

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a03rp.html#wpxref11697


Compare the exact versions you're running.


HTH


java


if this helps, please rate

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