Failed forwarding calls by Unity Connection to Route Points

Unanswered Question
smahbub Tue, 07/07/2009 - 07:54
User Badges:
  • Silver, 250 points or more

Setting the forward on failure option on a CTI Route Point only forwards an "initiated" call. That means if the call has been routed to the IPCC server from the Route Point, and then the Route Point fails, the call will be routed accordingly.


This Discussion