07-01-2009 03:38 AM - edited 03-15-2019 06:47 PM
using cucm 4.2, ip phones A call ip phones B. B tries to transfer A to pstn. Pstn phone is ringing/alerting. Blind transfer don't work. Consult is ok. Using h323 gateway. Pls advice.
07-01-2009 04:13 PM
Using ISDN? If so collect debug "isdn q931" with "term mon" for a failed transfer. Do not enable any other debug.
07-02-2009 11:48 AM
Here is the debug.
Jul 1 12:34:35.482: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x47F3
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839C
Exclusive, Channel 28
Calling Party Number i = 0x2081, '69363070'
Plan:Unknown, Type:National
Called Party Number i = 0xA0, '1532195069363060'
Plan:Unknown, Type:National
Jul 1 12:34:35.542: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0xC7F3
Channel ID i = 0xA9839C
Exclusive, Channel 28
Jul 1 12:34:35.842: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8 callref = 0xC7F3
Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info
07-02-2009 11:50 AM
That all, no more progress or alert from isdn.
07-02-2009 11:55 AM
Very strange, is the called number correct ?
07-02-2009 12:01 PM
Yes indeed. Its a number for a particular service.
07-02-2009 12:06 PM
The problem I see is only related to this service. If I do a blind transfer to something else (ex. mobile, regular pstn phone), its ok. So I expect that I'm missing something from the destination switch. But I'm not sure. They say it works if they are using a Nortel og Ericsson pbx instead of CUCM/h323GW. I not that into isdn to say who is doing something wrong.
07-02-2009 12:20 PM
Try making a regular call to that number, and compare the isdn trace line by line.
07-02-2009 12:53 PM
I though I had that trace in my logs, but no. But I'm quite sure that the next message form isdn is a connect when the pstn phone/services is answered. The strange is that my ip phone is getting ringback when calling the number.
When comparing calls to a mobile phone, I normally get ALERT from pstn instead or in addition to the PROGRESS. So for sure there is a difference.
Anyway, I'll try to compare as you suggested.
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