Integrate a BlackBerry Bold to CUCM

Unanswered Question
Jul 1st, 2009

I'm investigating about the basic requirements to integrate a mobile BlackBerry Bold to CUCM, I found that maybe the Cisco Unified Mobile Communicator can solve my request, but if this is the solution, what are the minimum requierements to work this out?? How can I associate the mobile WiFi to the CUCM??


Juan Carlos Arias

I have this problem too.
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James Hawkins Wed, 07/01/2009 - 11:39

Mobile Communicator does not provide a WiFi client for the Balckberry to register with CallManager.

It provides access to phone features (call logs, directories etc.), visual voicemail and Presence integration. All calls still go over the cellular network though.

RIM have announced a new product that integrates their phones with CallManager.

It will be launched in a few months but will not offer a wifi client in the first release. This may come later but no guarantees.

If this is helpful please rate.

Juan Carlos Ari... Wed, 07/01/2009 - 13:09

Hello James, thanks for your comments. I didn't mean that UMC provides a WiFi client, the mobile phone has already a WiFi client, in this case is there a client, something like an IP Communicator for the mobile?? Does the UMC provide me of telephony services??


Jaime Valencia Wed, 07/01/2009 - 15:46

You can easily find the datasheets on CCO if you take a couple of minutes to search, reading those will tell you what it offers and what is needed.

Cisco Unified Mobile Communicator

Lower Total Cost of Ownership

Cisco Unified Mobile Communicator can help reduce cellular costs by transparently placing calls through Cisco Unified Communications Manager using the Dial via Office capability (Figure 3). In addition, the application supports over-the-air provisioning, eliminating the need for costly cables and additional installation hardware.

It's worth noticing that you cannot just have CUMC, you need CUMA as well.

Look at all the requirements needed.



if this helps, please rate

htluo Wed, 07/01/2009 - 16:03

I think James already explained it very clear. CUMC is NOT a softphone. The voice channel still goes through PSTN.

However, CUMC can control CUCM to bridge the call for you. It's called DVO (Dial Via Office). So the person who receives the call would think you're dialing from your office phone.


Juan Carlos Ari... Wed, 07/01/2009 - 19:30

Ok I understand what you're saying, but let's review the question, which are the minimun requierements for this?? Just the CUCM?? I mean, no other software??

Thanks for your time and patience.

Jaime Valencia Wed, 07/01/2009 - 21:31

... the link i provided has ALL the requirements

... in the post i told you CUMA is required

... did you looked at it?



if this helps, please rate

Juan Carlos Ari... Thu, 07/02/2009 - 08:20

Hello Java, sorry but I'm not an expert on Unified Applications, I'm trying to understand many things; I'm asking this cause I think that those are not the minimun requierements, I mean if I don't have MeetingPlace the solution is not complete??

I check the link and I just had that doubt and want to be clearly, anyways thanks for your time and patience.


htluo Fri, 07/03/2009 - 07:33

"Minimum requirement" depends on your needs. If you need more, the "minimum requirements" would be more.

Your original question was "how to assciate a wifi phone to CUCM". But you didn't mention what feature/function you want.

Just to list some of the features:

SNR - Single Number Reach

DVO - Dial Via Office

Single voicemail box

Hand-in/Hand-out between cell and deskphone.

If you'd like to know more features, please contact a Cisco sales partner.



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