Speed dial buttons

Unanswered Question
Jul 1st, 2009

When a user adds a speed dial button themselves in the Services areas, they do not show up after adding them right away.   For some users they do not show up at all, and others it took a day or so and they finally showed up.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Steven Smith Wed, 07/01/2009 - 13:17

The phone needs to be restarted after new speed dials are added.  Let me know if that helps.

brandon.kallas Wed, 07/01/2009 - 13:30

We have tried resetting the phone with no luck.   For some reason only one user who added speed dials actually showed up, but not till a day later.

Eivind Jonassen Wed, 07/01/2009 - 13:38


I guess you are using 7900 series phones???

Have you taken a look at the CLI?

do the follwing command;

sh run | sec ephone  (insert a double space after ephone)

The speed dials should be listed if they are configured on the phone..



Steven Smith Wed, 07/01/2009 - 13:39

What version of IOS are you using?  What type of phones?  What firmware on the phones?


This Discussion