DFM 2.0.10 old alert id.

Answered Question
Jul 2nd, 2009

How do I go about clearing an acknowledged alert when there is no clear button?

Correct Answer by Joe Clarke about 7 years 7 months ago

You will need to have Daemon Manager shutdown to reinitialize the database. So this will require a complete restart of CiscoWorks.

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Overall Rating: 5 (2 ratings)
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Joe Clarke Thu, 07/02/2009 - 09:56

You cannot. However, there should be a Clear button for both the Alert, and the enclosed events.

Joe Clarke Mon, 07/06/2009 - 08:47

There are also no events here. I think the lack of a clear button is due to you using an unsupported browser version. Try using Mozilla, and see if the buttons at the bottom show up.

Joe Clarke Mon, 07/06/2009 - 09:50

Okay, this alert is buggy anyway since it doesn't contain any events. The only way to clear it at this point is to reinitialize the EPM database with the command:


NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM

rmundy@dnr.stat... Mon, 07/06/2009 - 10:47

Thanks. I'll give it a shot today and let you know. I take it there is no need to restart the server or the services with this?

Correct Answer
Joe Clarke Mon, 07/06/2009 - 11:57

You will need to have Daemon Manager shutdown to reinitialize the database. So this will require a complete restart of CiscoWorks.

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