07-02-2009 06:42 AM
How do I go about clearing an acknowledged alert when there is no clear button?
Solved! Go to Solution.
07-06-2009 11:57 AM
You will need to have Daemon Manager shutdown to reinitialize the database. So this will require a complete restart of CiscoWorks.
07-02-2009 09:56 AM
You cannot. However, there should be a Clear button for both the Alert, and the enclosed events.
07-06-2009 06:34 AM
07-06-2009 08:47 AM
There are also no events here. I think the lack of a clear button is due to you using an unsupported browser version. Try using Mozilla, and see if the buttons at the bottom show up.
07-06-2009 09:46 AM
07-06-2009 09:50 AM
Okay, this alert is buggy anyway since it doesn't contain any events. The only way to clear it at this point is to reinitialize the EPM database with the command:
NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=dfmEpm dmprefix=EPM
07-06-2009 10:47 AM
Thanks. I'll give it a shot today and let you know. I take it there is no need to restart the server or the services with this?
07-06-2009 11:57 AM
You will need to have Daemon Manager shutdown to reinitialize the database. So this will require a complete restart of CiscoWorks.
07-06-2009 01:04 PM
Thanks. That worked.
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