I am receiving the following errors when attempting to Sync Archive on a few of our units.
n CM0151 PRIMARY RUNNING Config fetch failed for <devicename>
o Cause: Could not enter ENABLE Mode from USER Mode on Device.
n TELNET: Failed to establish TELNET connection to <deviceip> -
o Cause: Authentication failed on device 3 times.
n TFTP: Failed to fetch config using TFTP.
o Action: Check if protocol is supported by device and required device package is installed. Check device credentials. Increase timeout value, if required. --
I have checked and confirmed the permissions on the causer and the account has full control from the root of C:\program files\CSCOpx\files\rme\dcma down. Any suggestions would be appreciated.
Yeah, it would based on the original output. The best way to troubleshoot TFTP/SNMP is to start a sniffer trace filtering on UDP traffic to this device. Then perform another sync archive job. when it fails, look at the sniffer trace. It should indicate the problem.
Common causes for TFTP failure are bad SNMP read-write community string in DCR, firewall blocking udp/69 or ephemeral UDP ports, or bad permissions on the server's tftpboot directory.