Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
261
Views
0
Helpful
1
Replies

Cannot Reset Phones Anymore

hippieboy9
Level 1
Level 1

‎07-02-2009 12:54 PM - edited ‎03-15-2019 06:48 PM

I used to be able to hit Reset in the Unified CM Admin Console and have the phones restart. That does not work anymore and I have to manually unplug and replug the phones to get them to reset. Is there anything I can do to get the Reset function working again?

Labels:
0 Helpful
1 Reply 1

jasyoung
Level 7
Level 7

‎07-02-2009 02:32 PM

You don't mention what version of CM you're on, but CSCso93220 is a popular problem on early CM 6.1 and 7.0.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso93220

0 Helpful
Customers Also Viewed These Support Documents