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CME 4.3 and MOH

t-bryce
Level 1
Level 1

I'm having trouble getting MOH on a simple configuration.

According to the documentation to get MOH working in unicast all you have to due is one command. That being moh flash:music-on-hold.au under Telephony-Service. When I do a debug ephone moh I see the below listed.

Jul 2 21:12:11.591: No MOH entry for DN 4. Have I missed something?

now on the other hand if I place a paging call and put that on hold I hear music debug below.Jul 2 21:12:42.087: Added DN 1 chan 1 to MOH in position 0 with 1 clients

Jul 2 21:12:42.707: Startup MOH/media streams MOH:1 Media:0

Jul 2 21:12:42.807: DN 1 chan 1 switching to MOH process at 1924 (was 1922) timestamp_offset 0

Jul 2 21:12:48.431: Removed DN 1 from MOH 0 clients at position 0

Jul 2 21:12:48.435: Shutdown MOH/media streams, no active clients.

I have been search for an answer for the

last couple of days and can't find anything on the debug responce No MOH entry for DN 4. I haven't even gotten to the dial-peers or anything just simple calls phone to phone, paging and MOH.

I have attach the relevant config lines.

Can any one direct me where to find an answer?

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

With basic config you never get moh on internal calls. Try calling from pstn.