I read in a document that it was possible as part of a script to automaticaly record all calls with UCCX. Has anybody done this? I haven't been able to find script samples or instructions on setup in any documentation so far.
RTFM is ongoing but any help would be appreciated.
Ok, to do CAD recording (option two) you need to create a CAD workflow action that triggers the start recording action on the call answer event. The CDA admin guide talks about workflows generically.
Cisco Desktop Administrator User Guide for CAD 6.6 for Unified CM
As for the longer term storage: The files are saved in RAW format. There is a utility that will convert them to WAV files. You can create a schedule task that runs the raw2wav.exe against the recordings and then copies them off-box. Note in CCX 8.0 you will need to have SFTP to get these copied off and then convert them on your own.
I am going to direct you to your partner or Cisco SE to validate sizing using the config tool.