unable to retrive the service details

Unanswered Question
Jul 2nd, 2009

Good day.

After i've restarted the UCCX mashine,in the control center i have the "Unable to retrive the service details" and "java.lang.Null.pointer.exception" concerning to the recording and statistics service.

But the service itself working properly.

CRS 4.5

What can it be?

What is the solution?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
D_Lebedev Wed, 01/12/2011 - 00:25

Good day.

To say the truth i wasn't able to solve the problem.

I'd no smartnet,so i wasn't able contact TAC.

I've been told,it can be fixed by tracing system variables by Java programmer.

But,i don't know Java at all.

Installing patches and fixes,all avaiable,didn't solve the problem.

So,the system works so since i've opened discussion.

Sorry,but i've no solution for this


This Discussion