CME Live Recording Working but get a "Live Record has Stopped" message

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Jaime Valencia Fri, 07/03/2009 - 11:36
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You might be hitting this bug:


CSCsq79034

Wrong Display while using LiveRcd softkey


Symptom:


If the call is active between phone A and phone B and phone A presses

the softkey LiveRcd , then the call is recorded however the display

says " Live Record has stopped" which is mis-leading to the users as

they feel the call is not recording but it actually is recording and

phone A gets a message after the call is disconnected.


Conditions:


its a cosmetic bug


Workaround:

Now if the call is active beween phone A and phone B and phone A presses

conference softkey and dials 9200 and presses conference softkey again ,

the call is recorded and phone A gets a message



HTH


java


if this helps, please rate

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