I've to make script,but it doesn't work properly.
If all agents are occupied, the client hears a phrase, presses "0" and, thereby, leaves the message.
After it leaves the message, he hears dialogue in the language chosen by it and is disconnected.
In the script resulted more low I have faced two problems
1) after the client leaves the message and confirms it #, it does not pass to the following logic step "goodbye",i hear ccm calling sound,then"we're experi.problems,please call later .
2) How to make that the kept messages were not rewritten, and remained under different names, we will tell "ddmmyyyy/hh:mm:ss.wav"
Or had simply a serial number.
Message2.wav And so on.
The help is very necessary.
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