UCCX Script help need

Unanswered Question
Jul 4th, 2009
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Good day.

I've to make script,but it doesn't work properly.

If all agents are occupied, the client hears a phrase, presses "0" and, thereby, leaves the message.

After it leaves the message, he hears dialogue in the language chosen by it and is disconnected.

In the script resulted more low I have faced two problems

1) after the client leaves the message and confirms it #, it does not pass to the following logic step "goodbye",i hear ccm calling sound,then"we're experi.problems,please call later .

2) How to make that the kept messages were not rewritten, and remained under different names, we will tell "ddmmyyyy/hh:mm:ss.wav"

Or had simply a serial number.

Message1.wav

Message2.wav And so on.


The help is very necessary.

Thanks.


IPCC Express Premium 4.5(2)_build017



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