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mva do not heard anyhing when teh calls is connect

Unanswered Question
Jul 5th, 2009
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Hello I need to know why I do no heard anything when I dial from of pstn>GW H.323 > MVA

I have this configured :

dial-peer voice 6098 pots

service mva

incoming called-number 6098


no digit-strip

port 4/0/0:0

dial-peer voice 76708 voip

preference 1

destination-pattern 6098

voice-class h323 1

session target ipv4:

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

application mva

I have debug debug voice application vxml application attached

anyone can help me?

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sheepate Mon, 07/06/2009 - 05:55
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Do you have 3336796000 configured as a remote destination for any user? IS MVA enabled for that user's configuration?

How long does it take before the call is dropped?

santiago_figuer... Mon, 07/06/2009 - 07:07
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Hello, I do not have configured this number as remote destination , 3336796000 is my caller id of PSTN, the calls is dropped at one minute without heard IVR.

sebastiandm Mon, 07/06/2009 - 07:20
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Have you configured the 6098 number as your MVA on CUCM and also in your service parameters. Is the service enabled as well ?

santiago_figuer... Mon, 07/06/2009 - 07:30
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I have other info:

G_3845#sh call application voice mva

Script Name : mva


Type : Service

State: Registered

Life : Configured

Exec Instances: 0

Script Code Begin:


VXML Application mva


Security Level: not trusted

27 incoming calls

0 calls handed off to it

0 call transfers initiated

0 pages loaded, 54 successful

0 prompt play attempts, 0 successful

0 recorded messages

The VXML Script is:


<?xml version="1.0" encoding="iso-8859-1"?>"/>" method="get" namelist="remotedest srcdir"/>

."/>" method="get" namelist="dest srcdir accessCount"/>

Leo Salcie Tejeda Tue, 10/16/2012 - 10:45
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Did you find a solution? I'm getting the same error. Call is conected but not prompt it hears, after some second the call is dropped...

Any advice would be appreciated


MDGDP, CCNA, CCNA Voice certified


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