mva do not heard anyhing when teh calls is connect

Unanswered Question
Jul 5th, 2009
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Hello I need to know why I do no heard anything when I dial from of pstn>GW H.323 > MVA


I have this configured :


dial-peer voice 6098 pots

service mva

incoming called-number 6098

direct-inward-dial

no digit-strip

port 4/0/0:0




dial-peer voice 76708 voip

preference 1

destination-pattern 6098

voice-class h323 1

session target ipv4:10.40.7.2

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad


application mva


http://10.40.7.1:8080/ccmivr/pages/IVRMainpage.vxml



I have debug debug voice application vxml application attached


anyone can help me?



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sheepate Mon, 07/06/2009 - 05:55
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Do you have 3336796000 configured as a remote destination for any user? IS MVA enabled for that user's configuration?


How long does it take before the call is dropped?



santiago_figuer... Mon, 07/06/2009 - 07:07
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Hello, I do not have configured this number as remote destination , 3336796000 is my caller id of PSTN, the calls is dropped at one minute without heard IVR.

sebastiandm Mon, 07/06/2009 - 07:20
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Hi,

Have you configured the 6098 number as your MVA on CUCM and also in your service parameters. Is the service enabled as well ?

santiago_figuer... Mon, 07/06/2009 - 07:30
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I have other info:

G_3845#sh call application voice mva

Script Name : mva

URL : http://10.40.7.1:8080/ccmivr/pages/IVRMainpage.vxml

Type : Service

State: Registered

Life : Configured

Exec Instances: 0


Script Code Begin:

--------------------------------

VXML Application mva

URL=http://10.40.7.1:8080/ccmivr/pages/IVRMainpage.vxml

Security Level: not trusted

27 incoming calls

0 calls handed off to it

0 call transfers initiated

0 pages loaded, 54 successful

0 prompt play attempts, 0 successful

0 recorded messages



The VXML Script is:

------------------

<?xml version="1.0" encoding="iso-8859-1"?>




http://10.40.7.1:8080/ccmivr/IVRGetAudioFile.do?srcdir=en_US&file=1.au"/>



http://10.40.7.1:8080/ccmivr/IVRCalleridLookup.do" method="get" namelist="remotedest srcdir"/>




.

http://10.40.7.1:8080/ccmivr/IVRGetAudioFile.do?srcdir=en_US&file=3.au"/>








http://10.40.7.1:8080/ccmivr/IVRCalleridLookup2.do" method="get" namelist="dest srcdir accessCount"/>







Leo Salcie Tejeda Tue, 10/16/2012 - 10:45
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Did you find a solution? I'm getting the same error. Call is conected but not prompt it hears, after some second the call is dropped...


Any advice would be appreciated

Regards



_____________________________
MDGDP, CCNA, CCNA Voice certified

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