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Can't log in to ccmuser page in CUCM 6.1(3)

I recently setup a new CUCM 6.1(3) cluster and added phones and user accounts. When I try to access the ccmuser page, I get a password incorrect error even though I know the username and password are correct. Anyone have any ideas what I might be missing? Is the a parameter somewhere I've forgotten to set?

Thanks,

Glenn

1 Accepted Solution

Accepted Solutions

Hi,

Did you add your users to the Standard CCM End Users Group?

Hope it helps you.

Best regards,

- Adrián.

View solution in original post

5 Replies 5

gogasca
Level 10
Level 10

We have some passwords policy now for ccmusers

Are you using LDAP Integration?

Which error you get?

Try to restart Tomcat service from console access

Interesting, now I don't get any error at all. Now I just get the ccmuser login screen again.

Hi,

Did you add your users to the Standard CCM End Users Group?

Hope it helps you.

Best regards,

- Adrián.

That was my problem. Thanks very much for your help.

Glenn

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