Upgrade CM5.1(3) ES1106 to ES5101 Failure

Unanswered Question
Jul 6th, 2009

Hi All,

I tried upgrade CM5.1(3)ES1106 to ES5101 get error message.The CM is build on VMWare.

Actually, I had tested this task with end user's data several months ago, it was successfully.The same was taken under VMWare mechine.

If I don't restore user's data in the VMWare, it is successful from Es1106 to ES5101.


I also tried upgrade it from ES1106 to ES7101, the same error message received.

The harddisk of the VMware is large enough to handle this upgrade, it have 90G space for testing. I had purged up the CDR records before apply the ES path.



The error message are listed below:

07/06/2009 12:05:38 installdb|--- --- --- Begin Performing Post-Copy Updates And Additions To Target DB (Step 2 of 2)|<LVL::Info>

07/06/2009 12:05:38 installdb|--- --- --- End -- Transforming source database to target database. For large databases this could take several hours.

07/06/2009 11:54:07 installdb|--- --- Begin Performing Post-Load Target DB Updates (Step 4 of 6)|<LVL::Info>

07/06/2009 11:54:07 installdb|--- --- Begin Load Rules Enforcement Objects Into Target DB (Step 5 of 6)|<LVL::Info>

07/06/2009 11:54:07 installdb|--- --- Begin Performing Final Target DB Updates (Step 6 of 6)|<LVL::Info>

07/06/2009 11:54:07 installdb|--- --- End -- Performing DB Load and Transforming Copy

Using port [54320]

installFull action[L2] dst_db[ccm5_1_3_7101_1]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/dbfuncs.sql.pathed.sql

installSql rc[0]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/makedb.sql

installSql rc[0]

GrantDBA

grantDBA rc[0]

csv DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b /usr/local/cm/db/csv

installCsv rc[0]

csv DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b /usr/local/cm/db/csv/products

installCsv rc[0]

xml DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b /usr/local/cm/db/xml/xml

installXml rc[0]

catalog DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b AlarmCatalog /usr/local/cm/db/xml/alarmcatalog

installCatalog rc[0]

catalog DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b TraceCatalog /usr/local/cm/db/xml/tracecatalog

installCatalog rc[0]

Convert Database 5 to 6: DSN=ccm_b;Servername=hkhhkghwc1ms023_ccm to DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b

convert5to6 rc[1]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/dbl/migration/conv5to6_auto_fix.sql

installSql rc[0]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/dbl_common

installSql rc[0]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/dbl

installSql rc[0]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/dbl_gen

installSql rc[0]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/dbl_trig

installSql rc[0]

sql ccm5_1_3_7101_1 /usr/local/cm/db/sql/ccm

installSql rc[0]

disablenotify dsn[DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b]

disablenotify rc[0]

fixDDIClauses rc[0]

Update Statistics DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b

updateStatistics rc[0]

enablenotify dsn[DSN=ccm_super;Servername=hkhhkghwc1ms023_ccm_b]

enablenotify rc[0]

installFull rc[1]

installdb Failure [-i] 1

Stop DBMS

su -c 'if [ -f /usr/local/cm/db/informix/local/ids.env ]; then source /usr/local/cm/db/informix/local/ids.env l2; fi ; onmode -yck' - informix

Inside doActionL2Update ...

Inside doL2Post ...

Verifying SDI directory [/var/log/active/cm/trace/dbl/sdi]

chown database.ccmbase /var/log/active/cm/trace/dbl/sdi

chmod 775 /var/log/active/cm/trace/dbl/sdi

(odbc setup moved to dbl init)

Inside doL2Post_setPublisher...

No publisher record migrated.



Does anyone have this experience? Please share it, thanks!


Michael.

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parshah Mon, 07/06/2009 - 09:24

Hi,


So if I understand this correctly, you have a CUCM server on VMWare. You have restored your customer's backup on the CUCM on VMWare. And are now trying to upgrade it but the upgrade fails, correct?


If that is so, make sure that after you restore the backup, you install locale files if any that the customer might have installed. The backup process does not get the locale files. Do the same for device packs as well.


If all that is fine and still upgrade fails, will need to review the full upgrade logs.


Thanks,

lwai Mon, 07/06/2009 - 19:34

Hi Paritosh,


Yes, it is correct. Thanks for your information, I'll check it on check!

But I had done this task at the end of 2008, it was successful.


I have the upgrade log. Do you want me upload it for analysis?


Regards,


Michael.


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