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CUE customer admin

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Eivind Jonassen
Level 4
Level 4

‎07-06-2009 07:13 AM - last edited on ‎03-25-2019 10:39 PM by Community Manager

Hi,

I'm trying to enable the customer admin on the CUE web gui. But i get Login failed. I've checked that the customer admin is on both CUE gui and under telephony service. What am I missing???

Thanks

Eivind

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Steven Smith
Level 7
Level 7
In response to Eivind Jonassen

‎07-06-2009 10:14 AM

This is actually a CME customer admin.  See if you can login with this on the CME page.

http://10.1.10.2/ccme.html

I can't use it on my system with CUE, but can with CME.  I am looking to see if this is the way it was designed.

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7 Replies 7

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Steven Smith
Level 7
Level 7

‎07-06-2009 07:38 AM

Try the following line on the CME.

ip http path flash:/gui

If that doesn't work for you, send a running config (of both the CME and CUE) and a dir flash: on the CME.

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Eivind Jonassen
Level 4
Level 4
In response to Steven Smith

‎07-06-2009 07:46 AM

Steven,

There's no problem logging in with the system admin, it's the customer admin i'm having trouble with. Created the customer admin from "configure" and "system parameters" in the web GUI

Thanks,

Eivind

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Skyler Spence
Cisco Employee
Cisco Employee
In response to Eivind Jonassen

‎07-06-2009 09:26 AM

I believe that you are going about this the wrong way.  To get an admin user on the system, you can create a new user or use an existing user and make them a member of the Administrators group.  The customer can then login using that user's name and password and will have administrator privileges on the web page.

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Eivind Jonassen
Level 4
Level 4
In response to Skyler Spence

‎07-06-2009 10:58 AM

Skyler,

I´m not trying to add another administrator. My thougths was that I hoped that there was a built-in customer admin which had some, but not all rights to the web gui.

Thanks

Eivind

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Marcos Hernandez
Level 8
Level 8
In response to Eivind Jonassen

‎07-09-2009 10:21 AM

Eivind,

Each user can connect to the same URL (CUE IP) and use their CCA username password to affect a subset of the features that can be controlled by the admin.

Thanks,


Marcos

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Steven Smith
Level 7
Level 7
In response to Eivind Jonassen

‎07-06-2009 10:14 AM

This is actually a CME customer admin.  See if you can login with this on the CME page.

http://10.1.10.2/ccme.html

I can't use it on my system with CUE, but can with CME.  I am looking to see if this is the way it was designed.

0 Helpful

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Eivind Jonassen
Level 4
Level 4
In response to Steven Smith

‎07-16-2009 11:55 PM

Steven,

I guess this is as close as I can get with a customer built-in admin.

Thanks,

Eivind

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