I am trying to add a CTI Route Point to a Shared Line 7960 phone. When I click the Save Button after added the CTI Route Point I recieve the error message "Update failed. Shared Line feature is not supported". What am I doing wrong? I have Call Manager 6.1.3.
The message you're receiving has the answer:
Shared Line feature is not supported
You CANNOT configure shared lines with CTI route points
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