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this one has got to be easy

safety2008
Level 4
Level 4

‎07-06-2009 09:15 AM - edited ‎03-15-2019 06:49 PM

Have an ip communicator,thats not working, in a two server cm enviroment. when you look at device config its show correct tftp address for cm1 but the address for cm2 says srst and is not the correct tftp address for cm2. where the h%^& is it getting that address from. have deleted from DT and CM to no avail..

thanks in advance

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Brandon Buffin
VIP Alumni
VIP Alumni

‎07-06-2009 11:00 AM

Check the SRST Reference configured in the device pool assigned to this phone. It could be set to Use Default Gateway or some other incorrect SRST reference. Also, make sure that your CCM/CUCM group referenced in the device pool is configured correctly and includes both servers.

Hope this helps.

Brandon

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