Let me start off by saying that I have very limited knowledge on SQL.
This is for a two node UCCX Ver 7.0 cluster (hence SQL database).
Customer wants to create customized reports but is unable to pull data from the SQL database - please refer to attachments (you will see a screenshot showing connection failure). Different Login ID and passwords have been attempted.
Please could somebody tell me what the credentials are for accessing data from the UCCX database.
I would also appreciate any information on what the procedure is for accessing data from the SQL database.