CAN'T OPEN CUCM ADMINISTRATION PAGE CUCM 6.1 BE

alberto.orden · ‎07-07-2009

Hi to all,

I can not open the administrator page

http://172.16.3.2/ and display the page but when I link to manager administrator displays the error IE can not show the web page.

Can connect by ssh to console.

We restart the CUCM

Need some help.

Best regards

Alberto

nwkotze · ‎07-07-2009

ssh onto CUCM look at which service's is down and manually start the downed services. I bet the Tomcat service is stopped.

Nico

alberto.orden · ‎07-07-2009

Hi Nwkotze,

I ssh onto CUCM and the Tomcat service is started, we also rebooted the server.

Best regards,

Alberto

alberto.orden · ‎07-07-2009

Hi to all,

I use the utils diagnose test and this is the result.

Starting diagnostic test(s)

===========================

test - disk_space : Passed (available: 35038 MB, used: 6928 MB)

skip - disk_files : This module must be run directly and off hours

test - service_manager : Passed

test - tomcat : Error: tomcat keystore corrupted Please use remote account to login and do

"/root/.security/tomcat/gen_tomcat_selfsigned.sh"

Best regards,

Alberto