Helpdesk Software

Unanswered Question
Jul 7th, 2009

Hi

I need welknon helpdesk software which only specilized for Helpdesk .

Have any one exprience like this software which is very efficent or have any free helpdesk software.

It will webbased , users can submit their query and its stroe in centralized.

Regards

Biplob

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biplobkhan Tue, 07/07/2009 - 09:13

SPiceworks is intregated of Of other services like Inventory and others but i am looking only helpdesk where users login their user name in web based system and problem entry and Helpdesk admin see all problem and assign engineer.

but Spice work softwer all user create in Admin group and Report group so how client user input data.

Like as example in Cisco website has option TAC option where end user login and send their problem and from sisco helpdesk answer comes their mail address like that.

In spice work only useful to track helpdesk admin for call entry .

so have any other option in licensed software like that, if its good then I run demo version then buy the software.

Regards

Biplob

biplobkhan Wed, 07/08/2009 - 04:11

hi

thanks for your response. Have any one exprience any other Eassy Helpdesk software suggation which you r using then then it will be helped for comparisom.

Regards

Biplob

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