Unable to do a password recovery on a WS-C3512-XL

Unanswered Question
Jul 7th, 2009

Running IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 11.2(8.5)SA6, MAINTENANCE I.

I followed the TAC procedure for the platform "power on while holding the mode button...release after light on port 1 goes out. When I try to delete or rename the config.text file it comes back with "access denied" or "unknown command". I typed a "?" and type the command as listed (this ain't my first recovery) - same result (see above). The switch is otherwise operating normally (all ports in use). I just cannot manage it remotely (telnet). It won't allow or respond to any commands in the list other than "dir flash:". What can I do to blow it away so that I can load a fresh image and config?

Thanks in advance for any guidance.

I have this problem too.
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Leo Laohoo Tue, 07/07/2009 - 14:19

During ROMMON stage, type both "flash_int" and "load_helper" (in no particular order) before you continue with other commands.

Hope this helps.


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