07-07-2009 12:04 PM - edited 03-06-2019 06:37 AM
Running IOS (tm) C3500XL Software (C3500XL-C3H2S-M), Version 11.2(8.5)SA6, MAINTENANCE I.
I followed the TAC procedure for the platform "power on while holding the mode button...release after light on port 1 goes out. When I try to delete or rename the config.text file it comes back with "access denied" or "unknown command". I typed a "?" and type the command as listed (this ain't my first recovery) - same result (see above). The switch is otherwise operating normally (all ports in use). I just cannot manage it remotely (telnet). It won't allow or respond to any commands in the list other than "dir flash:". What can I do to blow it away so that I can load a fresh image and config?
Thanks in advance for any guidance.
07-07-2009 12:50 PM
Hello Mike,
you have followed the following doc:
up to step7 ?
it is strange what you see generally the problem is to get the console access and to have someone to press the mode button during power up.
Hope to help
Giuseppe
07-07-2009 02:19 PM
During ROMMON stage, type both "flash_int" and "load_helper" (in no particular order) before you continue with other commands.
Hope this helps.
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