Attendant Console and parked calls

Unanswered Question
Jul 7th, 2009

Hello folks

we have CUCM 7.0 and we have attendant console deployed, is there a way to configure the parked calls so if no one retrieves that call when the call rings the original phone, have it display that it was a previous parked call ?


I have this problem too.
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Jaime Valencia Tue, 07/07/2009 - 16:36

Hey Cris

Are you using the old AC?

Or one of the new CUxAC?

As far as i remember you should get something like a *XXXX with the * meaning it was parked (at least on old AC), i can check tomorrow. You should be getting also something on the phone, do you see any indication on the AC phone it was a parked call?



if this helps, please rate

cris_jimenez Wed, 07/08/2009 - 06:54

I'm using AC the plug-in that was posted on CCO for CUCM 7.x

I was making some testing yesterday and there isn't any notification to let you know that the call was previously parked


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