QM recording files not uploaded from agent to voice server

Unanswered Question
Jul 8th, 2009
User Badges:


i am facing a problem in voice recordings upload from the machine on which the recording software is installed to the voice server which is the Quality Management server.

How can i find the error?

Can anyone help?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Mustafa Al Housami Wed, 07/08/2009 - 06:13
User Badges:

does anyone know at which time the recordings are uploaded from the agent to the voice server?

Is it uploaded directly to the server or it takes some time to be uploaded?

Please advice


This Discussion