CCX 7.0 license file was not uploaded

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Jul 8th, 2009
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Hi,


After calling Cisco to get the license file I have added it into the Unified Contact Center Express Administration setup page. I get the following message:


" Error the license xxxxx.lic ,was not uploaded since SQL2K should be installedto enable High Availability feature. Please add High Availability server license after installing SQL2K".


I have checked the CCX server and restarted the SQL server/services.


Does anybody know what is wrong and how to fix it?


Thanks in advance,


Ruben de Haas

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Jonathan Schulenberg Wed, 07/08/2009 - 11:38
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CCX uses MSDE by default. If you want to enable HA you must install SQL 2000 which ships on a separate disc first. If you have done this and are still getting an error, call TAC.

rubendehaas Thu, 07/09/2009 - 04:41
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Ok, thanks for you're reply. After a reinstall I still get error messages. I will contact TAC.

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