07-08-2009 01:49 PM
Hello everybody, greetings from Chile.
My English is bad and use the google translator.
I installed CW LMS 3.1 to 1.1 HUM and can not work with variables in cpu HUM 11,503 CCS equipment. Download and install the corresponding mibs and the problem is not solved.
I hope they can help, because in the cisco site, I have not found adequate support for the product.
Greetings,
Guilliano Palavecino Rojas
Communication Support Engineer
ADEXUS S.A
07-08-2009 02:52 PM
What version of code is running on the CSS? What object are you using the poll the CPU utilization for this device?
07-09-2009 08:49 AM
07-09-2009 10:26 AM
The CSS devices do not support the CISCO-PROCESS-MIB. You will need to load the various CSS MIBs (found in your software image download) into HUM, then use the object apChassisMgrExtSubModuleCPUInstantaneous or apChassisMgrExtSubModuleCPUAverage to get the CPU utilization. These objects both come from the ARROWPOINT-CHASSISMGREXT-MIB.
07-08-2009 03:05 PM
On a side note, google translator is not as good as http://babelfish.yahoo.com (formerly babelfish.altavista.com), in my experience. The former completely screwed up some simple Russian->English translation for me that created a hilarious misunderstanding.
11-20-2009 11:09 AM
hello, I'm taking up this issue in my client and from the admin I can not load the HUM CHASSISMGREXT-MIB MIB for download. I get an error that refers to the format or the lack of depencia. In the TAC site I can not find solution and the appropriate mib.
Thank you. Greetings,
Palavecino Guilliano Rojas.
Communication Support Engineer
Adexus S.A
11-26-2009 12:20 PM
up
please, i need help with recorded values for CPU of 11503
11-26-2009 12:31 PM
HUM supports obtaining CPU data from CSS devices provided they support the apChassisMgrExtSubModuleCPUAverage object. Make sure the device responds to 1.3.6.1.4.1.2467.1.34.17.1.14.
11-30-2009 10:50 AM
Herewith the result of the snmp walk. As additional information I can comment that the cpu information is gathered by CACTI and CiscoView. Moreover, since the computer can see that the OID supports apChassisMgrExtSubModuleCPUAverage (rescued with the command lookup).
I also downloaded the mib chassismgrext.mib image, which could not be loaded by HUM, and resulting in an error. View image err-hum-ccs.
11-30-2009 11:26 AM
The MIB should already be loaded in HUM. You should not need to load it in recent versions.
The SNMP Walk failure is important. While it does look like the device should support the object, it clearly isn't returning valid data. Perhaps this is a device bug. What version of code is running on this CSS?
11-30-2009 11:58 AM
The CCS version is 7.40.
Please consider that the same team is now giving out information of CPU and instantly CiscoView CACTI using the same OID. For these reasons, HUM think that there is a problem and as with the post 7507 the CCS team has two CPUs to monitor (problems with reading multiple CPU).
11-30-2009 12:13 PM
The CSS and 7500 are handled very differently by HUM. The SNMP Walk points to the required object not working with this CSS. I can't find a bug which would explain this, but it would certainly keep HUM from working. A sniffer trace showing the SNMP packets when trying to create the HUM poller would confirm this problem.
11-30-2009 12:29 PM
ok, thanks JClarke. I'll try to do as requested, but I can not capture sniffer data, since the poller CPU available is the original that is associated with the MIB CISCO-PROCESS-MIB, which does not support CCS and I could not load the mib chassismgrext . mib containing the necessary OIDs.
11-30-2009 12:32 PM
HUM will use apChassisMgrExtSubModuleCPUAverage to query the CPU utilization of CSS devices. This will happen automatically by using the CPU template built in to HUM. You do not need to load any new MIBs into HUM. If this object is not working for your CSS, then you will get a problem scanning for instances when trying to create a new poller.
11-30-2009 01:10 PM
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