Help ! CD is blank (Cisco Router and SDM Ver 2.5)

Unanswered Question
Jul 8th, 2009

We purchased two Cisco 3845 Routers. Each came with a Cisco Router and Security Device Manager Ver 2.5 CD-ROM.

We have tried to read the disk from multiple computers ... but both disks are unreadable. As if its blank. Have no problems reading other disks.

How can both the disks be bad ? Any clues ?

I have this problem too.
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Leo Laohoo Wed, 07/08/2009 - 14:44

Production defects from Cisco is a very rare occurance. A few years ago, a number of documentation CD's were shipped without any PDF files in it. Instead they contained bootlegged music.

:)

If you have a service contract, you can download all the above-mentioned items from the Cisco website. Alternatively, you can ask your reseller if they have any spare copies lying around (maybe they are using the CDs as coffee cup coasters).

Hope this helps.

vulcanman Thu, 07/09/2009 - 07:01

No service contract. Does anyone know of a way to get that software quickly. We needed it yesterday. Thanks //

burleyman Thu, 07/09/2009 - 07:11

I would email it to you if you would like. I also got a blank CD...no bootleg music though... :-(

Mike

vulcanman Thu, 07/09/2009 - 07:25

Mike ... that would be appreciated - email to:

max(dot)menon(at)vtmilcom(dot)com

Leo Laohoo Sat, 07/11/2009 - 05:23

Reminds me of a funny event last year James.

We received two ASR 1000. For unknown reason, in one unit, when you create a loopback interface and assign an IP Address, we COULDN'T ping the loopback IP Address. The other thing wrong with the ASR was that the CONSOLE port doesn't work. So how do you configure it? Well someone plugged the console cable incorrectly ... into the AUX port and IT WORKS!

Anyway we raised a TAC Case to find out if the is box was stoned or haunted. After 5 or so weeks, one very keen eyed TAC guy responds with, "Where did you get the IOS?"

Since no one bothered the IOS we asked why and he responded that the IOS that the ASR's were shipped in is an INTERNAL TESTING IOS (something like that) and shouldn't have been given to the public. Sure enough, when we downgraded the IOS everything started to work properly.

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