cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
765
Views
10
Helpful
9
Replies

Help ! CD is blank (Cisco Router and SDM Ver 2.5)

vulcanman
Level 1
Level 1

We purchased two Cisco 3845 Routers. Each came with a Cisco Router and Security Device Manager Ver 2.5 CD-ROM.

We have tried to read the disk from multiple computers ... but both disks are unreadable. As if its blank. Have no problems reading other disks.

How can both the disks be bad ? Any clues ?

9 Replies 9

Leo Laohoo
Hall of Fame
Hall of Fame

Production defects from Cisco is a very rare occurance. A few years ago, a number of documentation CD's were shipped without any PDF files in it. Instead they contained bootlegged music.

:)

If you have a service contract, you can download all the above-mentioned items from the Cisco website. Alternatively, you can ask your reseller if they have any spare copies lying around (maybe they are using the CDs as coffee cup coasters).

Hope this helps.

"Bootlegged music" hillarious.

Leo Laohoo
Hall of Fame
Hall of Fame

Hi James,

Have a read of this ...

Cisco ships Mexican drug runner music on VPN CD

http://www.theregister.co.uk/2008/10/09/mexican_music_vpn_cd/

Too funny.

No service contract. Does anyone know of a way to get that software quickly. We needed it yesterday. Thanks //

I would email it to you if you would like. I also got a blank CD...no bootleg music though... :-(

Mike

Mike ... that would be appreciated - email to:

max(dot)menon(at)vtmilcom(dot)com

On its way.

Mike

Leo Laohoo
Hall of Fame
Hall of Fame

Reminds me of a funny event last year James.

We received two ASR 1000. For unknown reason, in one unit, when you create a loopback interface and assign an IP Address, we COULDN'T ping the loopback IP Address. The other thing wrong with the ASR was that the CONSOLE port doesn't work. So how do you configure it? Well someone plugged the console cable incorrectly ... into the AUX port and IT WORKS!

Anyway we raised a TAC Case to find out if the is box was stoned or haunted. After 5 or so weeks, one very keen eyed TAC guy responds with, "Where did you get the IOS?"

Since no one bothered the IOS we asked why and he responded that the IOS that the ASR's were shipped in is an INTERNAL TESTING IOS (something like that) and shouldn't have been given to the public. Sure enough, when we downgraded the IOS everything started to work properly.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Innovations in Cisco Full Stack Observability - A new webinar from Cisco