Jonathan Schulenberg Wed, 07/08/2009 - 16:50
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It requires a separate server.

mhurley131 Wed, 07/08/2009 - 17:07
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Are the server specs listed anywhere? I know HD space requirements are based on the number of calls, length, etc....im looking more for CPU and Memory. Would an older 7825 server do from a CM4.x upgrade? Does it have to be an MCS server, or can it be virtualized?

csshenoy80 Fri, 07/10/2009 - 04:26
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Hi


Cisco MCS Server is not a mandatory requirement for Cisco QM. You may use the any other server with the specs defined in the document link below, depending whether you are using Endpoint recording or Server-Based Recording.



The details are found on the Cisco WorkForce Optimization Section


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/workforce_optimization/wfm_8x/design/guide/Cisco_WFO_1_2_Configuration_Guide_20080912.pdf


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