07-08-2009 03:40 PM - edited 03-14-2019 04:19 AM
With IPPCx 7.x in HA mode, can QM be used on the same servers as the IPPCx software or is a seperate server always required?
07-08-2009 04:50 PM
It requires a separate server.
07-08-2009 05:07 PM
Are the server specs listed anywhere? I know HD space requirements are based on the number of calls, length, etc....im looking more for CPU and Memory. Would an older 7825 server do from a CM4.x upgrade? Does it have to be an MCS server, or can it be virtualized?
07-10-2009 04:26 AM
Hi
Cisco MCS Server is not a mandatory requirement for Cisco QM. You may use the any other server with the specs defined in the document link below, depending whether you are using Endpoint recording or Server-Based Recording.
The details are found on the Cisco WorkForce Optimization Section
Rate the post if it helps... :)
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide